Concentra® has proactively implemented measures to prepare for and respond to the Coronavirus in the United States. Concentra’s Coronavirus Task Force has prepared the following information to keep you up to date on our procedures and processes. We are working closely with local health officials and monitoring CDC, WHO, OSHA, and other organizations to remain abreast of current guidelines.
Additional Information and Resources
A Message from Concentra’s Chief Medical Officer
Frequently Asked Questions
Does Concentra Test for Coronavirus?
No. Concentra medical centers are not performing diagnostic testing for COVID-19. This is due to the nationwide shortage of personal protective equipment (PPE), impacting our team members’ ability to perform testing.
We recommend patients exhibiting disease symptoms use drive-through/outdoor testing stations where available or contact their health care provider or local health department.
New - Risk Factors and Symptoms of Coronavirus
The Centers for Disease Control (CDC) provides guidelines on risk factors and symptoms and offers the Coronavirus Self Checker to help individuals make decisions about seeking appropriate medical care.
Minimizing the Risk of Exposure
Concentra is taking all possible precautions to minimize the risk of exposure to patients and our staff. The following processes have been implemented to enable us to continue to provide care to employees and other patients without exposing them to potentially infected patients. In addition, these measures will help protect the health of our team members to enable them to continue to provide care to non-COVID-19 patients.
Rigorous clinical triage.
Although COVID-19 screening and testing will not be conducted in Concentra medical centers, we have implemented an enhanced clinical triage process to detect potential COVID-19 cases and provide instructions to patients as appropriate.
Separating the sick.
We have posted notifications on the doors to our centers to instruct individuals with COVID-19 symptoms to use drive-through/outdoor testing stations where available or contact their health care provider or local health department. However, should we identify as a potential COVID-19 case, the patient will immediately be moved to designated areas or rooms to separate this individual from other patients and our staff.
Enhanced cleaning protocols.
We have implemented strict cleaning regimens that include frequent disinfection of door handles and other hard surfaces to help reduce and mitigate possible contamination. Hand sanitizer is available and frequent hand washing is encouraged.
Suspension of Routine Occupational Spirometry Testing
Return-to-work Evaluations for Employees Potentially Exposed to Coronavirus
Concentra medical centers will perform return-to-work evaluations for employees who do not have symptoms of COVID-19. To request an evaluation, please call your local Concentra medical center.
Respirator Fit Testing Guidelines
New - Find a Concentra Location
We’ve expanded Concentra Telemed
Beginning March 30, telemedicine services will be available from Concentra medical centers and provided by our center clinicians during normal center hours, including:
- Rechecks for employees who prefer this option to visiting a Concentra medical center
- Concentra Telerehab® for at-home physical therapy regimens
- Return-to-work evaluations for asymptomatic employees with possible exposure to COVID-19
All services are by appointment only and rechecks are only available for employees who were initially seen in a medical center. To schedule a recheck or return-to-work evaluation, please call your local center.
Please visit the Concentra Telemed web page to see our complete offering and learn how to get started. As we continue to expand our services, we trust you will find Concentra Telemed to be a valuable option.
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