Contact Concentra
Have a question or complaint? Send us a message and we'll get right back to you.
We know it's important to be able to speak with someone in certain situations.* We strive to resolve all issues within 2-4 business days.
CUSTOMER CARE LINE
Phone: 866-944-6046
Monday - Friday
7:00 a.m. - 6:30 p.m. Central
Corporate Headquarters
5080 Spectrum Drive, Suite 1200W
Addison, TX 75001
To access your Concentra HUB account, you must log in. To set up a Concentra HUB account, please contact Concentra Customer Support at 1-844-305-8868. Customer support is available Monday through Friday, 7 a.m. – 6:30 p.m. Central Time.
Employees can access their patient records by calling the Concentra medical center where their visit occurred.
HIPAA CONCERNS
Federal and state privacy laws regarding protection of health information may prevent our response to some requests for information. Concentra employees are not permitted to discuss protected health information with anyone other than the patient or the patient's legally authorized representative. Please do not submit any personal health or personal identification information (Social Security, driver's license, credit card, etc.) through this website.