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We know it's important to be able to speak with someone in certain situations.* We strive to resolve all issues within 2-4 business days.
Customer Care LIne
Monday - Friday 7:00 a.m. - 7:00 p.m. Central
5080 Spectrum Drive, Suite 1200W
Addison, TX 75001
For HIPAA-related issues or questions, please contact us at 800-819-5571.
Before contacting us, please read the following statement about providing personal health and identification information:
Federal and state privacy laws regarding protection of health information may prevent our response to some requests for information. Concentra employees are not permitted to discuss protected health information with anyone other than the patient or the patient's legally authorized representative. Please do not submit any personal health or personal identification information (Social Security, driver's license, credit card, etc.) through this website.