Telemedicine in the workplace
Get started today
What it Treats and Where it's Available
- Grade I/II strains/sprains
- First-degree burns
- Back strains/sprains
- Neck strains/sprains
- Tendonitis/repetitive-use injuries
- Bloodborne pathogen (BBP) exposures
- Some wound and laceration checks
- Second-degree burns
- Moderate cervical and low back injuries
- Significant sprains, strains, and contusions
- Routine postoperative checks
Concentra Telemed is not appropriate for serious or life-threatening conditions. For such conditions, please seek emergency medical assistance immediately.
Employer Resources and FAQs
How long does a Concentra Telemed visit take?
The length of time for a visit depends on the employee’s medical condition and needs. An advantage of using Concentra Telemed is your employee will not spend time traveling to and from a medical facility or in a waiting room.
How do I authorize a Concentra Telemed visit?
Will any mobile device work for Concentra Telemed?
Recommended mobile device options:
- Any Apple (iOS) device newer than 3 years old and running iOS 8 or higher
- Any Android device newer than 2 years old and running Android 4.4 or higher
Is Concentra Telemed available 24/7/365?
Concentra Telemed delivers 24/7 access in all available states except Hawaii and will continue to provide anytime access as we expand to other states.
How secure is a Concentra Telemed visit?
Concentra Telemed deploys a HIPAA-compliant system of secure communication to maintain the integrity of your employees’ protected health information (PHI). The platform is equipped to monitor communications for prevention of accidental or malicious breaches. In addition, Concentra does not record video visits or store patient records in this platform.
Can my employees use Concentra Telemed while traveling with work?It depends on the state. Our goal is to provide nationwide access to occupational health clinicians using our telemedicine platform; however, there are some states where Concentra Telemed is currently unavailable. Click HERE for current state-by-state availability.
Is Concentra Telemed available for primary care visits?
No. Concentra Telemed is a telemedicine platform designed specifically for the treatment of minor work-related injuries and illnesses and is not available to treat health conditions that are not work-related.
How can I get technical assistance?
Call 877.822.8443 for 24/7 technical support.