Telemedicine mini hero of man using phone

Concentra Telemed

Reduce Time Away from Work

Concentra Telemed™ is a telemedicine solution for workers’ compensation. From the easy check-in to the expert evaluation, Concentra Telemed makes the injury care process more convenient for you and your employees. By using their computer or smartphone, your employees can get treatment for initial injuries, rechecks, and physical therapy from a trained clinician.

  1. Review our employer starter kit and FAQ
  2. Complete our authorization form and share employee instructions
  3. Send your employee to ConcentraTelemed.com

How to Use Concentra Telemed and Telerehab

  1. When an employee is injured at work, they should immediately report it to their supervisor who will then complete an incident report and authorization for treatment.
  2. If telemedicine is appropriate, the supervisor will offer it as a treatment option to the employee. The employee can register for Concentra Telemed on ConcentraTelemed.com or by downloading the Concentra Telemed app.
  3. The employee clicks on an available coordinator to request a visit and connect with one of our care coordinators who conducts intake and then transfers the worker to a clinician.
  4. The clinician examines, diagnoses, and treats the worker, and then transfers the patient back to the care coordinator for checkout.
  5. At checkout, the care coordinator will review any work restrictions and set up any necessary follow-up care, including rechecks and telerehab.
  6. After the visit, the worker receives their paperwork via secure email.
Man holding neck from an injury getting ready for telemedicine visit

Treat Minor Injuries and More

  • Minor functional movement injuries
  • Cuts, scrapes, and bruises
  • Sprains and strains
  • Rashes and burns
  • Repetitive use injuries
  • Bloodborne pathogen exposure

Serious injuries or injuries that need hands-on care, like stitches, will still need to be seen in-person by a clinician. Depending on the severity of an injury, the clinician may refer an employee for in-person medical or therapy care.

    Benefits of telemedicine for employers

    Get Physical therapy on your device

    Concentra Telerehab™ brings physical therapy for work injuries directly to your employees at work or home. When a Concentra Telemed clinician refers your injured employee to physical therapy, they will offer our telerehab service as an option. If the employee chooses Concentra Telerehab, they can access it through the same Concentra Telemed platform on their smartphone or a computer.