Workplace Injury Management

Partnering With an Occupational Injury Expert

MANAGE WORKPLACE INJURIES BEFORE THEY HAPPEN

When an employee suffers an injury at work, helping the employee recover promptly and safely with minimal business interruption should be the employer’s top priority. To do this, Concentra® injury care experts can advise and assist employers as they develop a workplace injury procedure (or plan) that:

  • Streamlines the workers’ compensation process
  • Ensures the injured employee gets the appropriate care without delay

    WHY PARTNER WITH CONCENTRA?

    OUR UNIQUE APPROACH TO WORKPLACE INJURY CARE

    Concentra doesn’t treat injuries or conditions; we treat people. Our clinicians treat injured employees like industrial athletes, working to get them back “in the game” as soon as it’s safe.

    As part of our medical model, clinicians educate injured employees on the benefits of return to work and discuss the biopsychosocial challenges that could delay their recovery. And instead of allowing employees to remain inactive indefinitely and focus on their pain, our clinicians emphasize gradually regaining normal function in their daily lives to achieve rapid, sustainable recovery.

    With our unique approach, injured employees are more likely to complete their treatment plans, reducing medically unnecessary disabilities and lost-duty days.

    SERVICE FEATURES INCLUDE:

    • Referrals to in-house specialists
    • Continued care coordination
    • Employer self-service portal for quick access to visit results and reports
    • Return-to-work (RTW) evaluations
    • Complimentary transportation to and from Concentra medical centers*

    *For initial injury visits. Also available for injury rechecks in some areas. Contact your local Concentra medical center for details.

    Data that promotes effective work injury mitigation strategies

    Concentra provides customers with a comprehensive report – unique in its depth and quality – that offers insights into how we manage work injuries and allows clients to evaluate our service delivery against our brand promise. The Concentra Compass Report provides clients with strategic insight into work injury frequency, case duration, and costs. The report includes actionable proprietary data with year-over-year trending and specific comparisons to Concentra’s book of business as well as the industry overall.

      FREE DOWNLOAD: WORKPLACE INJURY STARTER KIT

      Do you have an injury care plan? Download Concentra’s injury care starter kit to learn the essentials of managing workplace injuries, including what employers should do before and after an injury occurs.
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      For Concentra HUB support please log in to your account

      For Concentra HUB assistance with current Concentra HUB accounts please login and use the contact support link.
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      You need a Concentra HUB account to access employee results.

      To access your Concentra HUB account, you must log in. To set up a Concentra HUB account, please contact Concentra Customer Support at 1-844-305-8868. Customer support is available Monday through Friday, 7 a.m. – 6:30 p.m. Central Time.

      Employees can access their patient records by calling the Concentra medical center where their visit occurred.

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