Physician Clinic Medical Director - St. Petersburg, FL

Drives delivery of exceptional patient care and provides a superb patient and employer experience.

Patient Care / Clinical Outcomes

• Spends 100% of time in a center providing direct patient care, leading by example, and creating an
• exceptional patient experience.
• Ensures day-to-day execution of medical model collaborating with therapists and specialists to drive optimal clinical outcomes and case closure.
• Monitors key clinical center metrics that are provided by Clinical Analytics and relate to quality outcomes: Practice Indicators, COP, GRV, LOS, TAT, Specialist Referral Rate, Primary Care Case Duration, Days to First Recheck, % of cases with Lost Time, Limited Duty, and Full Duty.
• Manages clinicians and support staff and complies with APC supervisory requirements.
• Creates a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, and patient safety.
• Works with DMO to identify and implement changes to ensure continuous clinical improvement.
• Masters use of clinical systems to ensure efficiency, excellent supportive documentation, appropriate and optimal coding levels, charge capture, and follow-through on all patient care orders.
• Ensures compliance with individual State Practice Act/Rules and Regulations/WC Regulations.

Patient, Employer, Payer Experience

• Drives patient and client experience metrics.
• Calls and communicates to employers on all new injuries and other significant clinical changes. Actively participates in CLT meetings with COD and CTD to improve quality, patient safety, outlier management, and ensures the ongoing development and growth of the center’s business.
• Maintains relationships with center clients and payers while responding to requests within 24 hours. Works with DMO and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies
• Promotes, cultivates, and exemplifies Orange Book values for all center colleagues.

Build Teams

• Develops colleague success through all aspects of the talent life cycle for staff clinicians and support staff within the center.
• Fosters an environment of collaboration, professionalism, patient/colleague safety, quality care, continuous improvement and reward and recognition.
• Leads and promotes collaboration within CLT and across disciplines to achieve clinical and business outcomes.

Business Acumen

• Accountable for understanding and input on Center financial drivers (GRV, PI, New Injuries, TAT) and outcomes to achieve annual business plan.
• Promotes center initiatives and workflows that are consistent with those in other centers.
• Possesses financial awareness and provides input to center budget and key business metrics.