Concentra and American Well Reshape Occupational Medicine Industry with Telemedicine

ADDISON, Texas — December 15, 2016 — Concentra, the nation’s largest provider of occupational medicine, today announced it is expanding its delivery of quality medical care to more employees through the addition of telemedicine services as part of a strategic partnership with American Well, the nation’s leading telehealth technology company. The addition of the new telemedicine service allows employees to virtually connect with Concentra physicians via computers, kiosks, and smart mobile devices.

With its new telemedicine service, Concentra gives employers another option to seek trusted, expert care for their employees 24 hours a day, seven days a week. The virtual physician visit improves access for injured workers to be seen by a physician quickly and start treatment early. This is a key step in a fast return-to-work plan, while limiting costs to the employer. For injured employees who work after-hours or in more rural areas, the use of telemedicine for occupational injuries offers a reliable remote option for quality medical care.

“Our introduction of telemedicine offers an exciting enhancement to the occupational medicine industry, with a unique focus on workplace health and treatment for workers’ comp claims, helping to ensure prompt care,” said Concentra Chief Executive Officer Keith Newton. “Through this innovation, we’re able to create an exclusive network that combines the most advanced platform with the most advanced occupational medicine providers, reshaping the industry we helped to create nearly 35 years ago.”

Concentra currently offers occupational medicine and urgent care services to employees through its network of 400+ community-based medical centers and onsite facilities. The addition of telemedicine services adds convenience for employees while also connecting to a physical location for follow-up treatment, specialist care, or physical therapy, if recommended. Telemedicine preserves the confidentiality of the patient-physician relationship with secure, HIPAA-compliant transactions, and is an accepted application of medical care in most states.

“Workplace health and wellness is essential to employee productivity. Concentra is innovative in their approach to making their leading occupational clinical network available to employers and patients online. Our technology will help Concentra extend and deliver a wide range of health care services – reducing overall costs, making access easier and raising the standard of health,” said Danielle Russella, President of Customer Solutions at American Well. “We care about employee health and on-going wellness. We are proud to join forces with Concentra to deliver quality, trusted care to the nation’s workforce.”

Concentra will launch its telemedicine offering in early 2017 in select states with plans for expansion later in the year. By combining American Well’s full-service, on-demand platform with Concentra’s experience in caring for employees, this new partnership will further strengthen an already expansive national footprint for both companies.

About Concentra
Concentra, a division of Select Medical, is a leading health care company focused on improving the health of America’s workforce, one patient at a time. Through its affiliated clinicians, the company provides occupational medicine, urgent care, physical therapy, and wellness services from more than 300 medical centers in 40 states. In addition to these medical center locations, Concentra serves employers by providing a broad range of health advisory services and operating more than 110 onsite medical facilities.

About American Well
American Well extends and expands healthcare delivery through telehealth. We make video doctor visits accessible to consumers with simple health issues like cold, flu or infection and we streamline follow-up visits helping patients and doctors manage more complex healthcare issues like diabetes, asthma or behavioral health. We bring online healthcare into people’s homes and workplaces through our work with top health plans, health systems and employers, as well as our consumer telehealth app, Amwell. A patient using Amwell can connect to a board-certified doctor of their choosing in just minutes for a live video visit carried out over smartphone app, tablet, kiosk, phone, or web.

American Well and Amwell are registered trademarks or trademarks of American Well Corporation in the United States and other countries. All other trademarks used herein are the property of their respective owners. For more information on our services, visit To download Amwell and have a doctor visit now, visit


Matt Longman
Concentra Media Relations
[email protected]