Concentra Colleague Spotlight: Katie Goebel
Concentra’s values – a healing focus, a selfless heart, a tireless resolve – are the core of our commitment to improving the patient experience. We’re celebrating those colleagues who live out these values every day.
Katie Goebel is the Director of Sales Operations (DSO) for Concentra, working at our corporate office in Addison, TX. After earning her B.S. in Molecular Biology & Genetics from Regis University, Katie knew that even though she was a little burned out from her time in the lab, she still wanted to work in the health care industry. In February 2013, Katie started her Concentra career as an Account Executive in the Denver market.
In her three years as an Account Executive, Katie earned sales accolades for her consistently outstanding performance, including six quarterly “Challenger Sales” awards, as well as “President’s Club” recognition in 2015. In January 2016, Katie was promoted to Sales Operations Analyst, and she and her husband moved from Denver to Dallas, TX. Katie was promoted again to Director of Sales Operations in November 2016.
As the DSO, Katie is responsible for managing the support functions that enhance Concentra’s sales performance. This includes improving the technology and systems used by our sales team, optimizing sales processes and training, managing our Inside Sales Account Executive and Data Quality Account Manager, and directing our Inside Account Management team based in Georgia.
Katie has a passion for technology from her experience working in the lab, and she loves the challenge of working in an industry where things are always changing and there’s always something new to learn. However, Katie’s favorite thing about Concentra is the people. To give back to the organization, Katie has become a mentor for several Account Executives in the field. She remembers the challenges of that role, and likes to help her colleagues by being the resource she wished she had at the time. Katie wants to make sure that her colleagues can wake up every morning feeling confident in their role.
Katie and her husband are recent transplants from Denver, Colorado, and are expecting their first child at the end of April. In her spare time, Katie loves to read about science and technology, and enjoys traveling with her husband – they’ve visited somewhere new every month!
Concentra is honored to have Katie Goebel as a colleague. Katie brings passion and diligence to her role every day, working beyond what’s expected of her to ensure that everyone else can perform their work more effectively and efficiently. Katie – thank you for living out Concentra’s values!