3 Things You Need in an Occupational Medicine Provider

By Haley Bass | 09/29/2017

Dealing with an employee injury is difficult enough – it’s scary, daunting, and holds a lot of unknowns – so you don’t need additional hassles from your injury care provider. While most providers will claim to have excellent treatment plans, they sometimes miss key elements that make the workers’ compensation process run smoothly.

Here are three essential elements to look for in an occupational medicine provider.

A partner for the workers’ comp process.

Trying to manage every aspect of the workers’ compensation process can be overwhelming. It’s a lot less painful when you have a partner to help facilitate the injured worker’s treatment and return-to-work plan, while also driving the communication with key stakeholders. When your occupational medicine provider is also your partner, you can expect claims to move along efficiently with minimal hang-ups.

Partnering with your provider will help prepare you and your workforce for work-related injuries before they even occur, so that when they do, you have a process already in place to quickly get your employee on the road to recovery. An occupational medicine partner will help you manage the process, facilitating communication between the employer, injured worker, payor, and other stakeholders to drive the case forward.

Experience and expertise in occupational medicine.

Any physician should be able to treat an injured worker, but those trained in occupational medicine can diagnose and treat work-related injuries and illnesses much more effectively. Physicians with an expertise in occupational medicine will familiarize themselves with the specific conditions of your workplace to create a practical, effective treatment plan that returns an injured employee to work quickly and safely.

Occupational medicine physicians are trained to treat injured employees as industrial athletes – starting treatment promptly with an active recovery process. An early intervention philosophy for treatment, results in a faster recovery process. When physicians meet with patients quickly, they can educate the patient on the benefits of returning to work, preventing potential psychological roadblocks to recovery. And the sooner the injured worker sees a doctor, the sooner they can begin treatment, and return to full function sooner.

A single location for all your needs.

Convenience helps determine if patients complete their treatment plans, especially when they involve follow-up visits and physical therapy. With one single location close to the workplace for all their needs – from initial visit through recovery – patients are more likely to complete treatment and return to work quickly.

A “one-stop shop” for treatment isn’t only convenient, it results in better quality of care. When your treating physician, specialist, and physical therapist are all under one roof, you receive a continuum of care with little to no disruption in your treatment process. The elimination of traveling to and authorizing multiple providers helps save time and money, and makes the entire care process faster and more effective.


You need a partner in the injury care process that understands how to treat work-related injuries while saving you time and money. That partner exists in Concentra! With more than 300 locations across the country, there’s likely to be a convenient location near your workforce. Our physicians are all trained in occupational medicine, and will work alongside you during the injury care process. Contact one of our work health experts to learn more.