Selecting a Healthcare Provider that can help you Manage the Workers' Comp Process

By Michael Galvan | 02/19/2016

Workplace injuries require occupational specialists who have experience dealing with the workers’compensation system. When the stakes are high, you need a healthcare provider you can trust.

A physician experienced in the workers’ compensation system, when coupled with a sports medicine approach, will help your employees stay active and return to function sooner. It starts with a comprehensive return-to-work philosophy.

Skilled clinicians understand that an early-intervention model plays a critical role in rapid healing. The goal of a successful occupational health services program is to help your employees renormalize their lives as quickly as possible after the disruption of a work injury by not only providing great medical care, but by managing the process of return-to-work While some family practice and ER doctors may recommend medication and extensive bed rest, an occupational clinician understands that an treatment plan that keeps patients active, including physical therapy, will yield better results in less time.

Clinicians who focus on quality outcomes take steps to ensure that no time is wasted after an injury. Early mobilization helps an employee regain their strength, flexibility, and confidence. From an employer’s standpoint, this active approach also helps reduce your costs and lost productivity.

When it comes to workers compensation, treating an injury is only part of the equation.

Managing all the various documentation and forms that accompany a workers’ compensation claim can be a big and intimidating task. The workers’ comp. system consists of a vast network of regulatory bodies, healthcare companies, payors, and patients. This group of important, but often disconnected, stakeholders can create additional tasks for employers. Without a proper workers’ compensation program in place, along with an experienced team of clinicians to help guide patients through the regulations, information can become misplaced and claims have processing delays. An experienced clinical team can help reduce these bottlenecks.

Flexibility is another important quality when it comes to selecting an occupational medicine provider. A provider with a large number of medical care centers means that your employees can be treated at a location that is nearby and can start treatment right away. This kind of accessibility helps speed up the injury care process and reduces travel time.

Employers should also consider whether or not each medical center can act as single source for all their employees’ medical needs. Can employees get x-rays, physical therapy, and a check-up all in the same location? Having a combination of services under one roof simplifies the process. Doctors, nurses, physical therapists, and specialists can all easily communicate with each other and provide timely updates on patient progress.

These clinicians are can also communicate patient results directly to you (to the extent allowed by law) via phone, email reports or online web portal. These real-time results help you keep track of all employee injuries, get a better sense of how your workforce is doing,  and whether changes need to be implemented.

Your team deserves the best treatment. By selecting a skilled healthcare provider to help implement your occupational medicine program and protect your workforce, you can reduce additional stress on you and your team.

If you are interested in implementing an occupational health program or want to see if there are gaps in your current plan, talk to one of our work health experts.