Physician Clinic Medical Director

WORK ENVIRONMENT AND CONDITIONS:

• Clinical environment 100% Outpatient  
  • Location: Richmond South
    • Shifts are weekdays only - no weekends , no holidays, no call required
  • Schedule: Monday – Friday, 8am-5pm
• Occupational Medicine/Workplace Health Focused
• Urgent Care serviced provided to the public (small % of total visits)
• OnSite Digital Xray
• OnSite Physical Therapy Department
• Robust front & back-office support teams  
• Utilize Allscripts Touchworks EMR system

Our Concentra locations provide a full spectrum of workplace healthcare services, to help America’s workforce stay healthy and safe throughout their careers.  

Core services include: 

• Career focused preventive care, including pre-employment fitness for duty exams, maintenance physicals & surveillance testing.
• Treatment of 1 in every 5 minor injuries sustained at work in the United States.
• Early intervention sports medicine approach, to help patients rehabilitate from acute musculoskeletal injuries, via physician’s collaborative approach with on-site physical therapy 
• Urgent Care services offered to the community
• Treatment of minor injuries and acute illnesses
• Sports physicals, travel health services & immigration exams
• We do not provide traditional primary care services; we do not manage chronic conditions.

CENTER MEDICAL DIRECTOR JOB REQUIREMENTS:

• Leadership that focuses on people development, specifically mentoring, training and developing clinical staff and colleagues
• Execute daily effective and optimal patient care management
• Ensure optimal execution of clinical model playbook as well as identify indicators for clinical improvement while also confirming accurate records/billing
• Build an appropriate treatment environment throughout center that follows State Practice Act/Rules and Regulations/ WC Regulations

Patient Care / Clinical Outcomes

• Spends 100% of time in a center providing direct patient care, leading by example, and creating an exceptional patient experience.
• Ensures day-to-day execution of medical model collaborating with therapists and specialists to drive optimal clinical outcomes and case closure.
• Monitors key clinical center metrics that are provided by Clinical Analytics and relate to quality outcomes: Practice Indicators, COP, GRV, LOS, TAT, Specialist Referral Rate, Primary Care Case
• Duration, Days to First Recheck, % of cases with Lost Time, Limited Duty, and Full Duty.
• Manages clinicians and support staff, and complies with APC supervisory requirements.
• Creates a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, and patient safety.
• Works with DMO to identify and implement changes to ensure continuous clinical improvement.
• Masters use of clinical systems to ensure efficiency, excellent supportive documentation, appropriate and optimal coding levels, charge capture, and follow-through on all patient care orders.
• Ensures compliance with individual State Practice Act/Rules and Regulations/WC Regulations

Patient, Employer, Payer Experience

• Drives patient and client experience metrics.
• Calls and communicates to employers on all new injuries and other significant clinical changes.
• Actively participates in CLT meetings with COD and CTD to improve quality, patient safety, outlier management, and ensures the ongoing development and growth of the center’s business.
• Maintains and cultivates relationships with center clients and payers while responding to requests within 24 hours.
• Works with DMO and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies
• Promotes, cultivates, and exemplifies Orange Book values for all center colleagues.

Build Teams

• Develops colleague success through all aspects of the talent life cycle for staff clinicians and support staff within the center.
• Fosters an environment of collaboration, professionalism, patient/colleague safety, quality care, continuous improvement and reward and recognition.
• Leads and promotes collaboration within CLT and across disciplines to achieve clinical and business outcomes.

Business Acumen

• Accountable for understanding and input on Center financial drivers (GRV, PI, New Injuries, TAT) and outcomes in order to achieve annual business plan.
• Promotes center initiatives and work flows that are consistent with those in other centers.
• Possesses financial awareness and provides input to center budget and key business metrics