Telemedicine Medical Assistant Addison, TX PRN

Job Id
Job Location
Addison, TX
Employment Type
Per Diem
Health Care

Concentra, one of the largest health care companies in the nation, has an opening for a Telemedicine Care Coordinator. As a Per Diem Telemedicine Care Coordinator - this is not a full time position and requires flexibility with working a variety of days and hours. 

You will be the face of Concentra, making a positive difference in the patient experience and quality of care. You will begin with a video intake session, virtually assisting patients with their healthcare needs and coordinating care with a Telemedicine Physician or Concentra center.



The experience you will gain in this role is limitless, as are the career opportunities within Concentra.  You will receive hands-on training and gain valuable experience caring for patients every day. Your positive attitude, decision making and excellent communication skills will make a direct, meaningful impact on the patient experience.


As a Telemedicine Care Coordinator, you will:


  • Welcome patients and obtain medical histories from patients; verify patient information
  • Coordinate patient care through video intake call
  • Collect and document patient information to include demographics, chief complaint, review of medications, and allergies
  • Screen and triage patients based on intake questions
  • Route patient to Concentra doctor or other appropriate care
  • Administrative duties as needed including scheduling appointments, contacting patients and customers, and answering calls
  • Document in electronic medical record
  • Dispense medications within the scope of practice as ordered by the treating providers and in accordance with state regulations
  • Assist the front office team as needed
  • High school graduate or equivalent
  • Training as a medical assistant, or military medical specialist with current MA credentials in the state of employment in accordance with state requirements and applicable regulations
  • One year experience working as a medical assistant preferred
  • Patient interaction via phone and video required
  • Knowledge of telemedicine a plus
  • Demonstrated Intermediate knowledge of PCs, word processing, and data entry
  • Demonstrated excellent decision making, customer service and communication skills
  • Bi-lingual is a plus


  • Fast paced
  • Deadline-oriented
  • Clinical office environment


  • 401(k) with Employer Match

This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.


Concentra is an Equal Opportunity Employer, including disability/veterans 

We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, sexual orientation, gender identity, disability or medical or veteran status in accordance with federal law. In addition, Concentra Inc. complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities.

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