Analyst I, Quality Assurance-IS

EDUCATION/CREDENTIALS

• Bachelor’s degree in Computer Science, Computer Engineering or in a related field from an accredited college or university or equivalent work experience and education
• In lieu of undergraduate degree, the ratio is 1:1 meaning one year of college equals one year of work experience and vice versa

JOB-RELATED EXPERIENCE

• Customarily has at least three years of experience developing test plans, test data creation, and manual test scripts execution. This experience should include a composite of the following experience types:
  • Experience with software testing operating in a continuous delivery/integration delivery environment.
  • Experience in applications developed with at least one of the following: C#, Java, C, ASP.NET, Python, JavaScript, JQuery, Power Builder, Web Services and API development, Glassfish,
  • Testing automation experience
  • Experience in HP ALM, HP QFT/UFTSmartBear Test Complete or HP UFT
  • Experience with high volume EMR, PMS, ERP and ecommerce/partner connectivity applications
  • Experience with the Atlassian suite of tools; JIRA, Bamboo, Confluence, Clover, SmartBear Test Complete, SmartBear QA Complete, Experience with performance testing tools preferably Neotys’ Neoload. Experience in cross browser
  • Experience with troubleshooting/identifying application defects occurring in one or more of the Microsoft .NET, J2EE, or PowerBuilder technology stack Experience conducting test execution, data analysis, and troubleshooting utilizing data either residing within or queried from a database utilizing SQL
• Previous health care industry experience within both the provider and payer markets would be a major advantage

JOB-RELATED SKILLS/COMPETENCIES

• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
• A history of customer-centricity and innovation that leads to market leading IT solutions
• Proven skills in maintaining clear and concise communications to the management team to keep them informed of current strategic plans and applications/systems service operation activities
• Technical leadership through creativity, strategic thinking, and innovation. Has a driven personality, “can do attitude,” and results-oriented Experience supporting multiple products, estimating project resource requirements, and managing product delivery schedules and associated risks are essential.
• Strong communications skills across the IT organization, business units, and customers
• Strong competencies in strategic planning and visioning to identify new and emerging technologies that can be used to drive Continuous Delivery in new computing architecture environments. Has depth and skills in being creative and developing efficient and effective testing strategies to address diverse and complex business
• Proven capabilities in building relationships among peers and management in other regions and business units to drive collaboration
• Strong grasp of testing automation frameworks, tools, and approaches
• Ability to use a wide variety of open-source technologies and tools
• Is an original thinker and able to come up with valuable Quickly grasps the essence and root causes of an issue. Thinks “big picture”, looking towards the broadest possible view. Has good judgment about which creative ideas and suggestions will work and can project them into the future. Develops competitive and breakthrough plans within a strategic framework. Paints credible vision of possibilities. Good at integrating different ideas and points of view.
• Ability to code and script
• Establishes and maintains effective relationships with a wide variety of stakeholders, including internal and external stakeholders. Gains trust and respect through open dialogue. Seeks to understand and anticipate the needs of others, practicing attentive and active listening. Steps up to conflicts by managing them as opportunities and is able to find common ground and get cooperation with minimum noise. Presents facts in a depersonalized and helpful manner. Represents own interests and points of view while being fair to colleagues. Is able to flex their style to meet the requirements of changing situations and the needs of other people. Seeks feedback for personal learning
• Comfort with collaboration, open communication and reaching across functional borders
• Communicates a clear mission with a compelling vision that inspires associates. Brings to life support and enthusiasm for the vision with a clear map and milestones. Sets a high-performance climate where colleagues have the opportunity to do what they do best. Finds ways to deploy their strengths and encourages their development. Builds high performing team behaviors with a strong sense of belonging, team spirit and pride. Treats others fairly with trust, dignity, and respect. Embraces diversity by creating inclusive high trust relationships. Has the courage to hold honest candid discussions while being direct and forceful or diplomatic as
• Comfort with frequent, incremental code testing and deployment
• Ability to build and execute the principles and technical practices that enable rapid, incremental delivery of high quality, valuable new functionality to users. Through automation of the build, deployment, and testing process, and improved collaboration between developers, testers, and operations, delivery teams can get changes released in a matter of
• Delivers Consistent Results
• Secures business success and sustainable growth through “bottom line” and action orientation. Creates focus by evaluating and prioritizing the areas with the greatest impact and eliminating less valuable activities. Focuses on accountability and delivery without blame, pushes and motivates self and others for Faces challenge head on. Knows how to get things done through formal and informal channels. Breaks down work into process steps. Develops schedules and tasks. Quickly senses what will help or hinder accomplishing a goal and adjusts for roadblocks measuring performance against goals. Learns from mistakes and seeks and applies continuous improvement. Has the functional/technical knowledge required to do the job and works to keep this knowledge current.