IS Sr Project Manager

Job Id
Job Location
Addison, TX
Employment Type
Full Time Regular
Health Care

From our Dallas corporate headquarters to our clinics and worksite
locations, Concentra colleagues remain focused on our driving purpose:
to provide superb patient and employer experience by delivering the
highest quality healthcare in an efficient, affordable, caring manner. We
do this by putting all customers (internal and external) first and by
o A healing focus
o A selfless heart
o A tireless resolve

The Senior Project Manager is responsible for the successful
management of multiple information services (IS) projects, including
infrastructure and software development. This colleague is responsible
for ensuring projects adhere to defined timeframes, specifications, funding parameters in accordance with
Concentra and department policies, practices, and procedures.
The Senior Project Manager will oversee larger or more complex projects.

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• Report on project status, progress, metrics, risks, test results, and deployment activities
• Run projects on a day-to-day basis and delegate tasks to individual project managers
• Lead IS related projects as required. This task could include supervision of EPMO team members
• Provide coaching to Project Managers and Project Coordinators
• Review project proposal or phases to determine time frame, funding limitations, procedures for
accomplishing projects, staffing requirements, and allotment of available resources
• Establish scope document, work plan and multi-disciplinary staffing for each phase of the project
and arrange for recruitment or assignment of project personnel
• Provide big-picture assistance to the organization and manage all aspects of related projects to
ensure alignment of the overall program with strategic business objectives
• Confer with project staff to develop a work plan appropriate to the context and objectives of a
• Coordinate with resource owners to assign duties, responsibilities, and scope of authority. Integrate
any/all team sub-plans into a larger master project plan
• Review status reports prepared by project personnel and modify schedules or plans as required.
• Ensure adherence to quality standards and review all project deliverables
• Establish, schedule, and facilitate regular status meetings with project personnel. Document
agendas and minutes for all status meetings and assign action items as appropriate

• Direct and coordinate activities of project personnel to ensure project progresses on schedule and
within prescribed budget
• Maintain issue list, proactively escalate issues to project and departmental leadership to mitigate
risk. Recommend and take action to direct analysis and solution of problems
• Prepare and present project reports for management, client, or others
• Follow departmental start-up, implementation and close down procedures for managing projects
• Participate in technical assessments and business process workflow review and documentation.
Identify and document opportunities for increasing efficiency
• Handle daily support requests received
• This job description is not designed to cover or contain a comprehensive listing of activities, duties
or responsibilities that are required of the employee for this job. Duties, responsibilities, and
activities may change at any time with or without notice
• Direct reports: No
• Indirect reports: Yes
• Budget responsibility: Yes

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• Bachelor’s degree in related field required or equivalent education and experience
• In lieu of undergraduate degree, the ratio is 1:1 meaning one year of college equals one year of
work experience and vice versa
• PMP Certification preferred but not required

• Customarily has at least seven years of project management experience that spans across business
units, allowing them to work in all types of industries and organizations
• Working knowledge of project management methodologies
• Has considerable expertise as it relates to specialized process improvement initiatives
• Experience working with business stakeholders
• Experience with and understanding of full project or product lifecycle
• Proficiency with project management tools and related technology
• Ability to demonstrate leadership, drive results, solve problems, and possess interpersonal skills
from prior work situations
• Experience in different project management methodologies

• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency,
Initiative and Flexibility
• Ability to make decisions or solve problems by using logic to identify key facts, explore
alternatives, and propose quality solutions
• Outstanding customer service skills as well as the ability to deal with people in a manner which
shows tact and professionalism
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI)
in accordance with federal and state laws and company policies
• Progressive knowledge of Business Improvement, Problem Management and Preventive
maintenance processes

• Exhibits superior teamwork skills
• Strong interpersonal and communication skills a must
• Effective communication skills. Ability to read, write, and speak in a professional manner
• Excellent analytical and problem-solving skills are essential
• Ability to effectively multi-task and adapt to changing business priorities

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Physical/Mental Requirements:
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions. While performing the duties of this job, the
employee is continuously sitting for extended periods, occasionally standing and walking. May
continuously utilize hands and fingers, involve frequent repetitive motion, flex, or extend wrist to perform
job-related tasks. Occasional stooping, kneeling, crawling, and climbing in the performance of work. The
ability to hear and understand with clarity and detect sound, and have conversations with staff, customers,
management, etc. Hearing within the acceptable range for various forms of contact such as telephone,
electronic, virtual, in-person, etc., with others. Normal or corrected vision to acceptable levels for office
work. The ability to lift/carry up to 10 pounds.
Work is performed in primarily in the office/field environment. Involves frequent contact with clients, staff,
and management. Position requires flexibility in working hours. Must be able effectively resolve conflicts
as they arise.
The mental demands described here are representative of those that must be met by an employee to perform
the essential functions of this job successfully. In this position, the employee may have imposed pressure
on a routine and frequent basis to meet various deadlines, contact with people in stressful and unpredictable
situations and to handle confidential and sensitive information and situations with care.
Travel: Minimal (may include overnight) travel up to 10 % by land or air is required of employee in this
position. While traveling the employee may encounter varying weather conditions, road and walking
surfaces and will need to adjust to those conditions (i.e., inclement weather, slippery surfaces, wet
surfaces, uneven surfaces, humid, cold, or hot temperatures, etc.). Also, while traveling the employee will
need to adjust to the physical demands that may include: lifting to place luggage in overhead bin(s),
standing in line(s), walking, sitting for unknown periods of time, and other physical demands that
traveling may impose on a person.
The above statements for physical, mental, and working conditions are subject to change based on office,
clinical or external/internal factors and environments.
FLSA: Exempt
EEO Statement:
Concentra provides equal employment and affirmative action opportunities to applicants and employees
without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin,
pregnancy, protected veteran status, disability, or other protected categories. In addition, Concentra Inc.complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction
in which it maintains facilities.
This job description is not designed to cover or contain a comprehensive list of activities, duties, or
responsibilities required for this position. 

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