Analyst II, Systems DevOps

Job Id
Job Location
Addison, TX
Employment Type
Full Time Regular
Health Care

From our Dallas corporate headquarters to our clinics and worksite locations, Concentra colleagues remain focused on our driving purpose: to provide superb patient and employer experience by delivering the
highest quality healthcare in an efficient, affordable, caring manner. We do this by putting all customers (internal and external) first and by displaying:
o A healing focus
o A selfless heart
o A tireless resolve

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The Dev/Ops Systems Analyst II is responsible for designing, building, and supporting the processes and systems needed to drive Concentra’s continuous integration environment as well as the systems to deploy,
manage, and monitor production workloads. The DevOps Systems Analyst II is responsible for providing accurate and timely completion of technical development and support tasks in accordance with Information
Systems standards and methodologies.

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• Develop software tasks in accordance with Information System standards and methodologies
• Manage all components in the full stack and assist with building out server automation across the entire infrastructure
• Solve technical problems and make improvements to Concentra’s system, which includes deployment, monitoring, and maintenance
• Build tools for internal use to improve and support the build and deployment process
• Improve automated deployments, monitoring, management, and incident response
• Develop infrastructure and configuration as code
• Perform troubleshooting of both application and infrastructure issues
• Ensure critical systems, applications, and services are always up and running by monitoring, gathering, and analyzing data from different network sources
• Serve as a DevOps subject matter expert for the organization and mentor team members on DevOps principles
• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• Direct reports: No
• Indirect reports: No
• Budget responsibility: No

• Bachelor’s degree from an accredited college or university with a major in Computer Science or Information Systems or equivalent education and experience
Concentra is a national health care company focused on improving the health of America’s workforce, one patient at a time. Through our affiliated clinicians, we provide occupational medicine, urgent care, primary care, physical therapy, and wellness services. Concentra also serves employers by providing a broad range of onsite health services in worksite medical facilities.

• In lieu of undergraduate degree, the ratio is 1:1 meaning one year of college equals one year of work experience and vice versa

• Customarily has at least five or more years of experience with:
o A Microsoft environment e.g., Windows Server, MS Visual Studio, TFS, IIS Web Server, and MS SQL Server
o Linux system administration (RHEL preferred)
o JIRA or similar code tagging system
o CI/CD services and setting up pipelines
o Automation of build and deployment process using both tools and custom scripts
o Migrating applications and services to Azure Cloud
o Cloud Design/Deployment/Administration/Automation (Azure, AWS, GCP)
o Azure Functions, Azure Web app and Azure communication Service
• Customarily has at least three or more years of experience with:
o Monitoring systems using tools like AppDynamics, PRTG, Splunk, and writing health checks
o Troubleshooting builds & deployments of applications developed in varied technologies from desktop to web and cloud-based applications via Atlassian Bamboo & BitBucket
o Virtualization Administration and Automation (VMWare, Hyper-V, OpenStack, LXD)
o Distributed Application Hosting/Delivery (IIS, Apache, Tomcat, Nginx, Citrix, AppV/ThinApp)
o Business Process Improvement, Problem Management/Preventive Maintenance and Analytical & Conceptual Problem Solving
o Supporting production enterprise applications
• Experience utilizing the following technology:
o Network theory e.g., TCP/IP, UDP, ICMP, MAC addresses, IP packets, DNS, OSI layers, and load balancing
o Performance optimization, monitoring, log management, and alerting tools
o Agile Development and Scrum methodologies
o Release management & deployment tools

• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
• Ability to design and implement process automation using scripting languages
• Demonstratable knowledge of scripting languages such as Python, Powershell, Bash, NodeJS, Ruby, etc.
• Proficient knowledge of MVC, HTML, JavaScript, SYBASE/Oracle/MS SQL Server, SQL and query language, Unix Shell Scripting, Integration Platforms, API’s. C#, C, C++, Java a plus
• Solid understanding of zero-downtime deployments and fast rollback strategies
• Ability to package, build and deploy applications through multiple environments on to production with Atlassian Bamboo & BitBucket

• Strong interpersonal and communication skills; ability to read, write, and speak in a professional manner.
• Excellent analytical and problem-solving skills
• Must possess a personal sense of urgency
• Ability to effectively multi-task and adapt to changing business priorities
• Excellent time management and organizational skills
• Keen attention to detail

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Employee Benefits

  • 401(k) Retirement Plan with Employer Match
  • Medical, Vision, Prescription, Telehealth, & Dental Plans
  • Life & Disability Insurance
  • Paid Time Off
  • Colleague Referral Bonus Program
  • Tuition Reimbursement
  • Commuter Benefits
  • Dependent Care Spending Account
  • Employee Discounts

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if required.

*This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management*


Concentra is an Equal Opportunity Employer, including disability/veterans 

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