Manager Integration and Middleware Services

Job Id
Job Location
Addison, TX
Employment Type
Full Time Regular
Health Care

From our Dallas corporate headquarters to our clinics, worksites, and mobile locations, Concentra colleagues remain focused on our driving purpose:  to provide superb patient and employer experience by delivering the highest quality healthcare in an efficient, affordable, caring manner. We do this by putting all customers (internal and external) first and by displaying:

  • A healing focus
  • A selfless heart
  • A tireless resolve
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The Manager Integration and Middleware Services will be responsible for overseeing the design, development and support of technology hardware and software for Concentra’s integration web services and their respective middleware environments.  This includes architecture planning, construction, and daily support of key IT initiatives involving application web services, messaging, API and data management and other related technologies.  In this role, the manager engages with and manages the relationship with stakeholders to gain a strong understanding of the business needs and how software can enable the required business functionality. This position works across Concentra business units, witnin IS and with our vendor partners to ensure that project and production objectives are successfully met.

The Details

  • Ensures the delivery of exceptional customer service by designing, developing, upgrading, releasing and maintaining Concentra’s business capabilities using a structured process.
  • Is responsible for Concentra’s overall Integration development and the administration of Middleware environments and maintenance efforts.
  • Will consult with all stakeholders to identify their needs and build and maintains solutions that will balance competing client needs and priorities, improve business processes, meet targeted project business and performance criteria.
  • Collaborate with internal teams, vendors and stakeholders to align product to meet customer requirements and expectations.
  • Evolves and matures the current systems and applications architecture as needed. Introduces technology best practices and design patterns.
  • Is able to provide technology process leadership to develop lean and agile processes to quickly deliver the product or feature with acceptable quality to market.
  • Manages information systems personnel and contractors to design, develop, and implement software changes.



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Scope measures

This individual will manage multiple teams with a total staff of approximately 12 individuals, with additional support from external global sourcing partners.


Bachelor’s degree in Computer Science/Computer Engineering required or a combination of equivalent education and work experience.

Certifications in Tibco and/or Weblogic technologies is a plus

Job-related experience

  • Must have 5-8 years of experience leading multiple IS teams of engineers, team leads, and architects in a dynamic environment.
  • Must have 3-5 years working experience in leading application integration development and Middleware platform administration with associated daily support responsibility.
  • Strong knowledge and hands-on experience with Installation, Configuring, Load balancing, Fault tolerance, Monitoring and Tracing setup of Middleware platforms using TIBCO EMS, WEBLOGIC and TOMCAT product stacks.
  • Have proficient knowledge of TIBCO Integration platform BusinessWorks (BW 5.x/6.x), EMS, BusinessConnect (BC), Hawk, Administrator, Adaptors/Plugins for BW/BC.
  • Have proficient knowledge in building SOA (Service Oriented Architecture) web services using SOAP/REST, XML, JSON, and other principles.
  • Experience using UNIX shell scripting and Perl scripts, or Java/JavaScript applications that will automate tasks and assist in reporting and monitoring.
  • L2/L3 support of Integration Services and Middleware Platforms: Resolve incidents and perform root cause analysis, address reoccurring complex problems to provide future application, hardware and/or software resiliency.
  • Direct database experience with ASE (Sybase), Oracle 19c and SQL Server 2016/2019 databases.
  • Strong leadership, project management skills, time management, and problem solving skills.
  • Evolve and mature the current systems and applications architecture. Introduce technology best practices and design patterns as needed.
  • Manage the performance and career development of the development team.
  • Must work in Agile development methodology team environment and lead Agile team(s).
  • Excellent presentation and meeting facilitation skills.
  • Experience estimating project resource requirements, and managing product delivery schedules and associated risks are essential.
  • Proven ability to work effectively with business leaders in defining requirements and specifications.
  • Strong communication and customer service skills across Concentra business units, within IS and with external vendor partners

Job-related skills/competencies

  • This individual will quickly grasp the essence and root causes of an issue. Good at integrating different ideas and points of view.
  • Evolves and matures the current systems and applications architecture as needed. Introduces technology best practices and design patterns.
  • Is able to provide technology process leadership to develop lean and agile processes to quickly deliver the product or feature with acceptable quality to market.
  • Recognizes when change is required and deals effectively with the uncertainty of change. Able to assess the implications of risks, and moves others to action, uses a variety of tools and approaches to solve complex problems effectively with rigorous logic and creative thinking. Able to simplify complex processes and figure out the steps to get things done in practice. Can be counted on when times are tough to do the right thing. Has the courage to take difficult decisions and act ethically. Recognized for the quality of their thinking and ideas, sought out by others for their advice and solutions.
  • Brings to life, support and enthusiasm for the vision with a clear map and milestones. Sets a high performance climate where associates have the opportunity to do what they do best. Finds ways to deploy their strengths and encourages their development. Builds high performing team behaviors with a strong sense of belonging, team spirit and pride. Treats others fairly with trust, dignity, and respect. Embraces diversity by creating inclusive high trust relationships. Has the courage to hold honest candid discussions while being direct and forceful or diplomatic as required.
  • Is skilled at assessing performance and future potential and assembling a high performing team. Does not compromise on talent. Constructs and executes compelling development plans with assignments and metrics that stretch and challenge associates beyond their comfort zone. Holds frequent development discussions and candid, two-way conversations with others about their performance, career aspirations and potential. Encourages lifelong learning. Monitors progress and results, and designs feedback loops into work.
  • Creates focus by evaluating and prioritizing the areas with the greatest impact and eliminating less valuable activities. Focuses on accountability and delivery without blame, pushes and motivates self and others for results. Faces challenge head on. Knows how to get things done through formal and informal channels. Breaks down work into process steps. Develops schedules and tasks. Quickly senses what will help or hinder accomplishing a goal and adjusts for roadblocks measuring performance against goals. Learns from mistakes and seeks and applies continuous improvement. Has the functional/technical knowledge required to do the job and works to keep this knowledge current.
  • Establishes and maintains effective relationships with a wide variety of stakeholders, including internal and external stakeholders. Gains trust and respect through open dialogue. Seeks to understand and anticipate the needs of others, practicing attentive and active listening. Steps up to conflicts by managing them as opportunities, and is able to find common ground and get cooperation with minimum noise. Presents facts in a depersonalized and helpful manner. Represents own interests and points of view while being fair to colleagues. Is able to flex their style to meet the requirements of changing situations and the needs of other people. Seeks feedback for personal learning.

Working conditions/physical demands


This position will be based in an office environment and will require physical demands consistent with other office professionals

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    • 401(k) with Employer Match
    • Medical/Vision/Prescription/Dental Plans
    • Life Insurance/Disability
    • Paid Time Off/Holidays
    • Colleague Referral Bonus Program 

    Concentra is an Equal Opportunity Employer M/F/Disability/Veteran


    Concentra's Data Protection Commitment
    *    Concentra is committed to protect patient data and to ensure privacy of personal and medical information.
    *    Every Concentra colleague has the responsibility to adhere to data protection principles.
    *    If a colleague's role includes handling or processing sensitive data, role-specific policies and requirements apply to ensure the protection of patient information.
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Talk to a Recruiter

Ashley Arceneaux