LMS Administrator

Job Id
155817
Job Location
Addison, TX
Employment Type
Full Time Regular
Industry
Health Care
Concentra
20210331T230054Z
Overview

From our Dallas corporate headquarters to our clinics, worksites, and mobile locations, Concentra colleagues remain focused on our driving purpose:  to provide superb patient and employer experience by delivering the highest quality healthcare in an efficient, affordable, caring manner. We do this by putting all customers (internal and external) first and by displaying:

  • A healing focus
  • A selfless heart
  • A tireless resolve
Responsibilities

This position will work in administering the LMS system. They will also support day to day reporting and projects in the HR Services Department. These activities include providing assistance to multiple departments which include, but are not limited to Learning, Compensation, Analytics, Field Leadership and Compliance departments.

 

The Details

  • Optimally and efficiently correspond with business leaders and colleagues by responding to incoming emails to the Learning management email box.
  • Clearly communicate learning compliance requirements with a wide variety of internal customers.
  • Execute user account/ access provisioning within the LMS environment, including handling user profiles/ roles and user accounts.
  • Provide technical support to users by analyzing multiple levels of information to resolve problems.
  • Partner with subject matter specialist and the Learning team to assist with course set up, also maintain course integrity by auditing, testing, and updating curricula regularly.
  • Run learning resources such as multimedia storage, course materials, backing, retrieving and set up processes. This will also include facilitating the learning calendar and running the LMS course catalog.
  • Utilization of Learning management report wizard to run and assemble course data fields.
  • Support Learning designers and instructional technologists with system
  • Work with end-users to provide functional expertise for coding issues and resolution by analyzing, researching, and implement accurate solutions.
  • Process required data reviews and research various personnel actions such as employee status changes, promotions, terminations, etc., to remain in compliance with various company regulations and state mandates.
  • Complete data entry for day to day routine maintenance activities and updates to colleagues’ records and create LMS case tracking.
  • Run LMS business related reports providing required information and serve as an information resource to leaders in the field.
  • Receive, respond to, and investigate employee and HR staff queries regarding various LMS related questions.
  • Identify and detail current and future processes in the Learning Management Department and build various attestations for HR and organization related compliance.
  • Assist in creation and management of the annual performance review process using the Learning Management system.
  • Lead Continuing Medical Education process and documentation as well as other projects and duties as the need arises.
Qualifications

Education/Credentials

  • University degree or equivalent of 2 years for each year of college working as an Analyst or systems administrator.

Job-related experience

  • 2 years LMS support or administration.
  • Experience with Excel, PowerPoint, and similar databases a plus.
  • Experience in Human Resources desired.

Job-related skills/proficiencies

  • Advanced proficiency with MS office, specifically Excel and PowerPoint
  • Organized and has attention to detail
  • Analytical, Excellent written, oral communication
  • Able to work independently and as part of a team
  • Ability to prioritize & lead multiple projects & document processes and procedures

Working conditions/physical demands

  • Sitting and/or standing for extended periods of time
  • Office environment or remote office environment
  • 401(k) with Employer Match
  • Medical/Vision/Prescription/Dental Plans
  • Life Insurance/Disability
  • Paid Time Off/Holidays
  • Colleague Referral Bonus Program
Benefits
  • 401(k) with Employer Match
  • Medical/Vision/Prescription/Dental Plans
  • Life Insurance/Disability
  • Paid Time Off/Holidays
  • Colleague Referral Bonus Program   

This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.

Concentra is an Equal Opportunity Employer, M/F/Disability/Veteran.


We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, sexual orientation, gender identity, disability or medical or veteran status in accordance with federal law. In addition, Concentra Inc. complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities.

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