Instructional Designer Addison TX

Job Id
Job Location
Addison, TX
Employment Type
Full Time Regular
Health Care

From our Dallas corporate headquarters to our clinics and worksite locations, Concentra colleagues remain focused on our driving purpose:  to provide superb patient and employer experience by delivering the highest quality healthcare in an efficient, affordable, caring manner. We do this by putting all customers (internal and external) first and by displaying:

  • A healing focus
  • A selfless heart
  • A tireless resolve

Concentra is seeking an Instructional Designer to be responsible for the design and development of learning solutions. The Instructional Designer will apply creative approaches and instructional methodologies for content design, development, implementation, and evaluation. The Instructional Designer will be part of the Concentra Learning & Development team, partnering with the business to provide learning technology solutions that impact quality metrics.

This position is responsible for supporting training initiatives to improve the capability of individuals, teams, and the organization. This position is responsible for creating and developing educational solutions to improve the capability of individuals, teams, and the organization. This position assists with the design and development of instructor-led and e-learning training.  This position assists with providing centralized educational support and services to educators across divisions and at the corporate location.


Daily activities involve interaction with a wide variety of individuals within Concentra. The position should influence positive behavior in others by serving as a role model in critical areas of human interaction, teamwork and leadership. This position is expected to work effectively with all employees, i.e. management and frontline staff, to promote effective learning opportunities that support the achievement of organizational goals and to foster a work environment that demonstrates respect and understanding for diversity.

The Details

  • Interface with learning leadership, project manager, instructional developer, and SMEs to ensure content meets business needs.
  • Conducts training needs assessments to assess developmental needs necessary to drive training initiatives and to close identified skill gaps.
  • Liaise with internal customers to assess needs, identify needs, and evaluate outcomes.
  • Creates and manages e-learning related documentation.
  • Designs participant and instructor guides.
  • Creates learning content design via storyboards and outlines for eLearning and job aid development.
  • Designs learning assessments and evaluations.
  • Designs learning aids, including handouts, workbooks, manuals, attachments, and webpages.
  • Participates in the measurement and evaluation of training program effectiveness.
  • Designs, develops, delivers and implements e-learning courses to achieve outcomes using the most efficient and effective delivery methods for learning.
  • Provide multimedia and web-based program design.
  • Optimize use of existing content delivery.

The secondary duties of the position are:

  • Conducts training development using eLearning authoring tools, and other multimedia tools as required.
  • Performs other duties to support the Instructional Design area.


  • Bachelor Degree in Education, Business Administration, Information or Instructional Technology, Organization Development, Human Resource Management, or related field is preferred. 
  • Past experience and work-related training may be considered in lieu of degree.

Job-related experience

  • Customarily has at least 3 or more year of experience
  • Previous training and design experience is required.  Healthcare experience is a plus.
  • Prior experience with learning management systems and various learning delivery modalities, such as self-paced learning, mobile learning, instructor-led learning, asynchronous and synchronous e-learning, and blended learning.
  • E-learning design and course building experience
  • Proven track record of excellent presentation and communication skills, both written and verbal is required.
  • Excellent interpersonal skills and ability to form collaborative relationships with staff, management and leadership at all levels of the organization.

Job-related skills/competencies

  • Proficient in the use of Microsoft Office products, including MS Word, PowerPoint, Excel, Access.
  • Proficiency in Instructional Design for Adult Learning.
  • Proficiency in designing for Articulate, Captivate, and similar software desired.
  • Experience with additional learning approaches such as gamification, micro-learning, and spaced repetition.
  • Experience with Blooms Taxonomy
  • Experience with Kirkpatrick and Phillips’ Levels of Evaluation
  • Working knowledge of Articulate and Captivate is required
  • Ability to prioritize & manage multiple projects
  • Competency – High energy, articulate, accustomed to a fast-paced environment, professional in appearance, confident with doctors, administrators and clients.
  • Strong service mentality
  • Strong attention to detail
  • Ability to use independent judgment
  • Ability to interact and communicate with people in stressful situations
  • Perform on tight timelines with little supervision
  • Performs other duties as assigned
  • 401(k) with Employer Match
  • Medical/Vision/Prescription/Dental Plans
  • Life Insurance/Disability
  • Paid Time Off/Holidays
  • Colleague Referral Bonus Program   

This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.


Concentra is an Equal Opportunity Employer, including disability/veterans 

We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, sexual orientation, gender identity, disability or medical or veteran status in accordance with federal law. In addition, Concentra Inc. complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities.

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Tracy Grange