Billing Specialist

Job Id
133998
Job Location
Cranston, RI
Employment Type
Full Time Regular
Industry
Health Care
Concentra
20200729T223407Z
Overview

Under indirect supervision performs a variety of basic to complex processing tasks related to ensuring timely and accurate billing and reconciliation of discrepancies in accordance with Concentra Medical Compliance Administration practices, policies and procedures.  Works closely with the Central Billing Office to report monthly financials.

Responsibilities

RESPONSIBILITIES 

  • Process monthly billing for substance abuse testing
  • Provide solutions to resolve billing questions for clients
  • Respond to client communication promptly and efficiently
  • Verify the data input in the accounting system to ensure accuracy of client billing
  • Issue invoice and send to clients through various channels (mail, email, etc.)
  • Manage the status of client accounts and identify inconsistencies
  • Update accounting records with client information
  • Provide support in training new employees and assisting peers
  • Other duties as assigned. Duties, responsibilities and activities may change at any time with or without notice
Qualifications

QUALIFICATIONS

  • Associate degree with major courses in Business Administration, Accounting, or related field from an accredited college or equivalent combination of education or experience. 
  • In lieu of an undergraduate degree, the ratio is 1:1, meaning one year of college equals one year of experience. 
  • Customarily has at least two or more years of demonstrated experience with all billing functions
  • Experience with complex client billing, preferred
  • Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
  • The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies 
  • Intermediate knowledge and skills in Microsoft Office Suite, specifically Excel
  • Ability to communicate effectively
  • Excellent computer, organizational and planning skills
  • Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
  • Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
  • Ability to assist peers
  • Ability to work all billing requirements and reports
  • Excellent writing and documentation skills
  • Ability to work independently
  • Ability to handle multiple tasks, projects, duties, and priorities
  • Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
  • Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism

OTHER 

  • Work is performed in an office and field environment
  • Involves frequent telephone and in-person contact with clients, staff, vendors, consultants, and Management. Requires the ability to work in a demanding environment, to work a flexible schedule and to effectively resolve conflicts as they arise.
  • While performing the duties of this job, the employee is regularly required to sit, walk, and stand. Requires moderate typing skills and manual dexterity to operate a keyboard, calculator, telephone, copier, and such other office equipment as necessary.  Normal or corrected vision to acceptable levels for common office work. It is necessary to view and type on computer screens for variable periods of time.  Occasional lifting up to 10 pounds. 
Benefits
  • 401(k) with Employer Match
  • Medical/Vision/Prescription/Dental Plans
  • Life Insurance/Disability
  • Paid Time Off/Holidays
  • Colleague Referral Bonus Program   

This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.

 

Concentra is an Equal Opportunity Employer, including disability/veterans 



We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, sexual orientation, gender identity, disability or medical or veteran status in accordance with federal law. In addition, Concentra Inc. complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities.

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