Health Screener Part Time Wilmington, MA

Job Id
143134
Job Location
Wilmington, MA
Employment Type
Part Time Regular
Industry
Health Care
Concentra
20201105T052637Z
Overview

Relying on experience and working under general supervision, a Concentra Health Specialist performs any combination of non-routine and complex clerical duties requiring specific technical and general knowledge of systems and/or procedures in accordance with Concentra policies and procedures and applicable regulations. Based on the needs of the Client, the Health Specialist will need to work a flexible schedule to accommodate the various work shifts (including nights and/or weekends).  Based on the needs of the Client, this position is temporary

Responsibilities

The Details

  • Greets patients, communicates wait times and directs them accordingly
  • Checks patients in appropriate patient management system in accordance with client company protocols
  • Explains all required forms to patients and ensures proper completion of all paperwork
  • Checks out patients in appropriate patient management system according to procedure and distributes records according to the Employer’s protocols
  • Performs the bio-metric (i.e., body temperature) for each patient (client employee) reporting for their assigned shift and based on reading provides guidance to the respective client employee
  • Follow-ups with client representative, immediately, regarding any deviations from normal temperature
  • Manages dissemination of all paperwork to outside parties including non-injury paperwork, custody and control forms
  • Follows HIPAA guidelines and safety rules
  • Performs duties to achieve or exceed established service standards
  • Assists in maintaining a neat, clean and orderly appearance throughout the assigned work area
  • Perform other duties as assigned. Duties, responsibilities and activities may change at any time with or without notice.
Qualifications

Education/credentials

  • High school graduate or GED equivalent

Job-related experience

  • Previous medical office experience, preferred
Benefits

Job-related skills/competencies

  • Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
  • Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
  • Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
  • The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
  • Demonstrated willingness to participate in initial and ongoing training as required.
  • Demonstrated effective communication and interaction with employers, patients, providers and other employees.
  • Demonstrated ability to maintain working relationship with all levels of employees.
  • Demonstrated excellent customer service skills
  • Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications

 

Working Conditions/Physical Demands: 

  • Work is performed in a reception area. Involves frequent telephone and face-to-face contact with clients and patients.  Interaction with others is constant and interruptive. 
  • Work may be demanding at times and requires some flexibility in working hours to handle variation in the inflow of patients and cover the needs of the Client.
  • Work requires sitting and standing for long periods of time; also stooping, bending and stretching for files and supplies.
  • Requires moderate typing skills and manual dexterity to operate a keyboard, calculator, faxing, telephone, copier, and such other office equipment as necessary, including writing of reports, correspondence or notes.   
  • Normal or corrected vision to acceptable levels for common office work.
  • Hearing must be in the acceptable range for in-person and/or telephone contacts.

 

Concentra is an Equal Opportunity Employer, including disability/veterans


We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, sexual orientation, gender identity, disability or medical or veteran status in accordance with federal law. In addition, Concentra Inc. complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities.

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