Center Medical Director, Jacksonville, FL

Patient Care / Clinical Outcomes

• Spends 100% of time in a center providing direct patient care, leading by example, and demonstrating an exceptional patient experience.
• Assumes the role and responsibilities of CMD, whether functioning in the capacity of CMD at a specific location or in the capacity of the Market Float.
• Identifies and communicates to DMO opportunities to improve clinical quality, workflows, and safety at the center and market levels.
• Execute daily effective and optimal patient care management
• Ensure optimal execution of clinical model playbook as well as identify indicators for clinical improvement while also confirming accurate records/billing

Patient, Employer, Payer Experience

• Drives patient and client experience and satisfaction metrics.
• Practices excellent service delivery and leads by example.
• Works with DMO and DTO to identify clinical improvement opportunities.
• Works collaboratively with operations to ensure appropriate support and work flows that foster a caring environment for treatment.
• Maintains and leverages relationships with employers, payers, referral sources, networks, and local communities to drive market growth, and responds to requests within 24 hours

Build Teams

• Mentors and trains future clinical leaders while treating.
• Fosters an environment of collaboration, professionalism, patient/colleague safety, quality care, continuous improvement and reward and recognition.
• Assists with or leads clinical meetings for DMO as needed.
• Leadership that focuses on people development, specifically mentoring, training and developing clinical staff and colleagues
• Build an appropriate treatment environment throughout center that follows State Practice Act/Rules and Regulations/ WC Regulations

Business Acumen

• Understands center financial drivers and outcomes in order to achieve annual business plan.
• Assists DMO, ADO and EA to make staffing adjustments to unforeseen coverage needs.