Patient Service Specialist Fort Lauderdale, FL PRN

Job Id
93138
Job Location
Fort Lauderdale, FL
Employment Type
Per Diem
Industry
Health Care
Concentra
20190305T061814Z
Overview

 

Concentra, one of the largest health care companies in the nation, has an opening for a Patient Service Specialist. Working in the Front Office is one of the most important roles in our company. You are the face of Concentra to our communities. We will rely on your ability to maintain a calm, friendly and welcoming demeanor under just about any circumstances. 

 

Concentra offers limitless growth opportunities so you can continue to build your career in the health care field. You will receive hands-on training and gain valuable experience caring for patients every day. Your positive attitude and excellent communication skills will make a direct, meaningful impact on the patient experience.

 

If you’re looking for an organization that cares for your growth and well-being as much it does its patients, consider Concentra.

 

Apply today!

Responsibilities
  • Greets patients and visitors, communicates wait times and directs them accordingly.
  • Obtains authorization as needed to process patients for services needed.
  • Checks patients in appropriate patient management system in accordance with client company protocols.
  • Explains all required forms to patients and ensures proper completion of all paperwork.
  • Answers incoming telephone lines in accordance with company procedures and directs the caller accordingly.
  • Checks out patients in appropriate patient management system according to procedure and distributes records according to the Employer’s protocols.
  • Files paperwork, medical records and correspondence according to defined company procedure.
  • Maintains inventory of office supplies and printed forms.
  • Manages dissemination of all paperwork to outside parties including non-injury paperwork, custody and control forms.
  • Follows HIPAA guidelines and safety rules
  • Attends center staff meetings and participates in ongoing training
  • Completes processing of patient referrals including accurate checkout, paperwork processing, patient education and communication with Client Support Services as required.
  • Assists Center Administrator in managing daily administrative functions.

 

 

WORK ENVIRONMENT AND CONDITIONS:

  • Fast paced, deadline-oriented office environment
Qualifications

JOB REQUIREMENTS:

  • High school graduate or equivalent
  • One year of experience in customer service environment preferred
  • Demonstrated Intermediate knowledge of PCs, word processing, and data entry
  • Demonstrated excellent customer service and communication skills
Benefits

This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.

Concentra is an Equal Opportunity Employer M/F/Veterans/Disabled



We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, sexual orientation, gender identity, disability or medical or veteran status in accordance with federal law. In addition, Concentra Inc. complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities.