CBO A/R Lead Valencia, CA Full Time

Job Id
85050
Job Location
Valencia, CA
Employment Type
Full Time-Regular
Industry
Health Care
Concentra
20181109T184152Z
Overview

JOB SUMMARY:

The ideal candidate will perform under general supervision a variety of tasks related to assisting a CBO Supervisor and CBO Director.  The candidate should have an in-depth understanding of all CBO roles, goals and how each colleague and department impacts overall CBO performance.  The candidate should be able to create dialogue and obtain feedback from CBO colleagues on problem areas.  The position requires excellent communication, customer service and organizational skills.  All tasks must be performed in a timely and accurate manner in accordance with Concentra and Central Billing Office practices, policies and procedures.

 

Responsibilities

MAJOR DUTIES AND RESPONSIBILITIES:

  • Performs regularly assigned duties of those people they are leading.
  • Trains and orients new colleagues.
  • Trains colleagues on policies and processes.
  • Assists Supervisors/Manager in process management.
  • Assists colleagues with implementing CBO initiatives.
  • Assists colleagues with problem resolution.
  • Schedules department work and assigns tasks.
  • Provides input to Supervisor about colleague performance.

Other Duties

  • Performs additional duties as assigned
Qualifications

EDUCATION/CREDENTIALS:

  • High School education, prefer some college or specialty training in A/R and medical collections or equivalent job relevant experience

JOB RELEVANT EXPERIENCE:

  • 2 - 3 years experience with accounts receivable and medical collections.

 

DEMONSTRATED JOB-RELATED SKILLS/COMPETENCIES:

  • Strong computer skills.
  • Microsoft Word and Excel knowledge and experience.
  • Strong customer service and communication skills.
  • Ability to work under tight time schedules.
  • Excellent problem solving skills and ability to handle multiple tasks.
  • Ability to work independently.
  • Ability to prioritize tasks.
  • Ability to be detailed oriented.
  • Ability to assist peers.
  • Ability to communicate verbally and in writing.

WORKING CONDITIONS/PHYSICAL DEMANDS:

  • Office Environment
  • Sitting for extended periods of time
  • Ability to lift light weights of under 15 lbs.
Benefits

Concentra is an Equal Opportunity Employer M/F/Veterans/Disabled



We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, sexual orientation, gender identity, disability or medical or veteran status in accordance with federal law. In addition, Concentra Inc. complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities.