Patient Service Specialist Laguna Hills CA Full Time

Job Id
Job Location
Laguna Hills, CA
Employment Type
Full Time-Regular
Health Care

Valor Healthcare has provided industry-leading Primary Care services to Veterans since its founding in 2004. Veteran-led and clinician-managed, we deliver compassionate, expert medical care, establishing personal bonds with our Veterans in our Community Based Outpatient Clinics. We consistently achieve our goal for the best coordinated Veterans healthcare in the industry, and we are excited to discover first-rate teammates to join our group.



We offer a M-F schedule and our clinics are open from 8-5. There is no call, no evening or weekend work, and we observe paid federal holidays.  We offer a rewarding culture of caring and service.  

Additional Benefits include:

  • 401(k) with Employer Match
  • Competitive Wages
  • Medical/Vision/Prescription/Dental Plans
  • Life Insurance/Disability
  • Paid Time Off
  • Colleague Referral Bonus Program  

As a Front Office Patient Service Specialist you will be responsible for providing a friendly, welcoming, and confidential environment for our patients. 

  • Greet patients for check-in or check-out.
  • Verify all clinical reminders have been completed before discharge.
  • Maintain patient records and enrollment tasks
  • Assist Clinic Administrator with inventory and supplies
  • Additional Administrative duties such as phones, filing, and maintaining office

Job Qualifications

  • High School Diploma/GED or equivalent education
  • Knowledge of computer systems to include the MS Office Suite
  • Demonstrated high quality customer service & organization skills
  • Minimum, 1-year experience in a call center environment (preferred)
  • Basic Life Support certification from American Heart Association

If you’re looking for an organization that cares for your growth and well-being as much it does its patients, Apply Today!

This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.

Concentra is an Equal Opportunity Employer M/F/Veterans/Disabled 

We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, sexual orientation, gender identity, disability or medical or veteran status in accordance with federal law. In addition, Concentra Inc. complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities.