Medical Assistant - Front Office (Per Diem)

Job Id
173471
Job Location
Escondido, CA
Employment Type
Per Diem
Industry
Health Care
Concentra
20210923T180412Z
Overview

Concentra is the nation’s largest provider of workplace health services and we proudly own and operate 500+ outpatient clinics across the United States.

Are you a professional with a keen focus on patient experience who will make a difference in the way we provide healthcare? Have an interest in growing within healthcare?

Bring your talent to Concentra and find out just how far it can take you.

When you start your career with Concentra, you will develop alongside a dedicated team, making a positive impact on our patient experience, their quality of care, and happiness.

Our practice is responsible for treating one out of every five injuries sustained in the workplace. Our mission is to keep America’s workforce healthy, one patient at a time.

The experience you will gain is limitless, as are the career advantages with Concentra. In addition to a 401(k) employer match, we offer career advantages that are second to none:

  • We offer a committed team that’s growing fast and making a difference
  • We give you the opportunity to work with leading edge technologies that will continuously advance your knowledge and skills
  • We provide mentorship and support through dedicated teams to help you succeed
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Responsibilities
 

As the first and last point of contact to our patients, you will ensure patients feel comfortable during their visit, multitasking between greeting patients and managing a variety of administrative duties.

THE DETAILS
• Greets patients and visitors, communicates wait times and directs them accordingly.
• Obtains authorization as needed to process patients for services needed.
• Checks patients in appropriate patient management system in accordance with client company protocols.
• Explains all required forms to patients and ensures proper completion of all paperwork.
• Answers incoming telephone lines in accordance with company procedures and directs the caller accordingly.
• Checks out patients in appropriate patient management system according to procedure and distributes records according to the Employer’s protocols.
• Files paperwork, medical records and correspondence according to defined company procedure.
• Maintains inventory of office supplies and printed forms.
• Manages dissemination of all paperwork to outside parties including non-injury paperwork, custody and control forms.
• Follows HIPAA guidelines and safety rules
• Attends center staff meetings and participates in ongoing training
• Completes processing of patient referrals including accurate checkout, paperwork processing, patient education and communication with Client Support Services as required.
• Assists Center Administrator in managing daily administrative functions.
• Complete understanding and ability to perform in all aspects of front office operations
• Performs duties to achieve or exceed established service standards
• Assists in maintaining a neat, clean and orderly appearance throughout the facility

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Qualifications
 

 JOB REQUIREMENTS:

  • High school graduate or equivalent
  • One year of experience in customer service environment preferred
  • Demonstrated Intermediate knowledge of PCs, word processing, and data entry
  • Demonstrated excellent customer service and communication skills

WORK ENVIRONMENT AND CONDITIONS:

  • Fast paced, deadline-oriented office environment
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Benefits

We are an organization that supports your growth and well-being as much as it's patients.

You can develop in an organization as dynamic as you are. If you want to grow in the healthcare field consider Concentra.

Apply today to start the next chapter in occupational healthcare greatness.

Excellent salary to compliment your work/life balance.

Are you ready to make Concentra your final career destination? We look forward to working with you very soon.

This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.

Concentra is an Equal Opportunity Employer, including disability/veterans 

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