Product Development Manager (Hybrid)

Job Id
Job Location
Dallas, TX
Employment Type
Full Time Regular
Health Care

From our Dallas corporate headquarters to our clinics and worksite locations, Concentra colleagues remain focused on our driving purpose: to provide superb patient and employer experience by delivering the highest quality healthcare in an efficient, affordable, caring manner. We do this by putting all customers (internal and external) first and by displaying:

o A healing focus
o A selfless heart
o A tireless resolve

The Product Development Manager is responsible for the tactical development and execution of new Concentra products and services. The position has primary responsibility for all components of product development to include identification of emerging industry trends, conducting primary and secondary market research, defining customer and product requirements, and developing a compelling business case to achieve organizational goals. Working closely with operations, clinical affairs, sales, and marketing, the Product Development Manager will have extensive interaction and visibility throughout the organization.

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• The Product Development Manager will manage the research, development, and launch of multiple new products, services and partnership opportunities
• Oversee the launch phase, monitoring and analyzing product performance and make recommendations on modifications/enhancements
• Develop and manage product development / project plans
• Project financial contributions, recommend pricing to meet revenue and profitability goals and propose budgets to create a compelling business case
• Collaborate with key organizational constituencies to ensure defined products have sufficient resources to achieve operational and revenue goals
• Define potential product concepts
• Play a key role in sales and implementation activities, working with Operations to develop policies, workflows and KPIs to ensure products and services deploy smoothly
• Collaborate with marketing and sales to develop a communications plan, sales strategies and messaging that supports products, services and programs
• Monitor key industry trends and quantify market opportunities
• Conduct rigorous market testing
• Assess competitive pressures

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

• Direct reports: No
• Indirect reports: No
• Budget responsibility: Some budget responsibility and expenditure authority

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• Bachelor’s degree in Business, Marketing or in a related field from an accredited college or university
• Six Sigma Certification

• Customarily has at least five years of experience in Product Development
• Preferably at least three years of Product Management experience at a Fortune 500 company and/or in a consulting capacity
• Experience within the health care industry is strongly preferred

• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
• Proven success in developing and launching new products and services
• Possesses subject matter expertise with respect to industry trends and competition
• Proven success in the application of the principles and methods for showing, promoting and selling products and services. This includes marketing strategy and tactics, sales techniques and systems.
• Analytically based work experience
• Proven ability to boil down extensive research findings into relevant insights
• Demonstrated problem solving abilities, including experience conducting root-cause analysis
• Proficient in multi-tasking concurrent high profile, time sensitive projects
• Proven ability to influence cross-functional teams without formal authority
• Ability to effectively adapt to and work through stressful obstacles and challenges with ease.
• Tactful and diplomatic communication style
• Excellent organizational, leadership and decision-making skills necessary
• Ability to manage and develop departmental budgets effectively
• Must enjoy, and thrive in, a constant fast-paced environment
• Must be creative in solutions, designs and operational approach

• Unparalleled organizational skills
• Adept at managing detailed tasks
• Able to sort and review large volumes of information and provide thoughtful analysis with minimal direction
• Microsoft Office (including MapPoint and Visio)
• Demonstrated IT acumen with demonstrated proficiency to learn new software

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Employee Benefits

  • 401(k) Retirement Plan with Employer Match
  • Medical, Vision, Prescription, Telehealth, & Dental Plans
  • Life & Disability Insurance
  • Paid Time Off
  • Colleague Referral Bonus Program
  • Tuition Reimbursement
  • Commuter Benefits
  • Dependent Care Spending Account
  • Employee Discounts

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if required.

*This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management*


Concentra is an Equal Opportunity Employer, including disability/veterans 

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