PACS Digital X Ray Systems Manager Remote Role

Job Id
Job Location
Addison, TX
Employment Type
Full Time Regular
Health Care

From our Dallas corporate headquarters to our clinics and worksite locations, Concentra colleagues remain focused on our driving purpose: to provide superb patient and employer experience by delivering the highest quality healthcare in an efficient, affordable, caring manner. We do this by putting all customers (internal and external) first and by displaying:

  • A healing focus
  • A selfless heart
  • A tireless resolve

The X-Ray-PACS/Digital Systems Manager manages all Picture Archiving and Communication System (PACS) and digital x-ray system functions for Concentra centers including proactive oversight of PACS, assistance in training and support of all radiology colleagues in accordance with Concentra policies, practices and procedures. The X-Ray-PACS/Digital Systems Manager specializes in planning, administrating, monitoring, managing, and evaluating the direct delivery of imaging services to patients.


  • Oversee and coordinate the operational administration and proactive management of PACS and digital x-ray systems
  • Provide training and direction for x-ray colleagues and clinicians on PACS and digital x-ray equipment workflows
  • Provide project management for PACS and digital x-ray initiatives, furthering alignment across Concentra departments
  • Participate in upgrade planning, testing, validation, and implementation. Assist in process improvement efforts.
  • Maintain knowledgebase and workflows on PACS and monitor logs for errors in application
  • Monitor tests on radiology systems and ensure effective implementation of all test processes, analyze results, and recommend upgrades and enhancements as technologies evolve
  • Identify gaps and work with IS and vendors to provide solutions to the Radiology Leadership Team
  • Identify PACS/Digital X-Ray center-based workflow training issues and provide feedback to Regional Radiology Managers
  • Work with Regional Radiology Managers to resolve PACS and digital x-ray systems questions and concerns for all centers, x-ray colleagues, administrators, and clinicians
  • Work with Regional Radiology Managers and IS on projects concerning PACS and digital x-ray installations
  • This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


  • Bachelor’s degree with an emphasis in Healthcare or Information Technology related fields from an accredited college or university or a combination of equivalent education and work experience
  • In lieu of an undergraduate degree, the ratio is 1:1 meaning one year of college is equal to one year of directly related work experience and vice versa
  • ARRT Certified Radiologic Technologist or extensive knowledge of Diagnostic X-ray preferred


  • Customarily has two or more years of experience as a PACS Administrator in a multi-location setting
  • Possess strong understanding of radiology workflow and various digital x-ray systems
  • Possess strong technical skills in Digital Imaging and Communications in Medicine (DICOM) and Health Level Seven International (HL7)


  • Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
  • Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
  • Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
  • The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
  • Extensive knowledge and understanding of health care delivery in an ambulatory setting
  • Extensive knowledge of technical and quality assurance issues related to all areas of health care, with specific understanding of PACS, IS, and Radiology Services
  • Balanced mix of clinical, technical and interpersonal skills to effectively administer a complex system and deal with a broad range of issues and audiences
  • Ability to work well under pressure and on concurrent, multidisciplinary projects
  • Problem solving and troubleshooting skills and a firm commitment to quality
  • Exhibit good communication skills (written and oral). Ability to discuss technical components with non-technical users including physicians, directors and system users
  • Ability to develop and present technical training
  • Keen attention to detail and organizational skills that enable the efficient management of time, workload and resources
  • Possess innovative and creative thinking with exceptional problem-solving skills
  • Ability to resolve issues in an effective and timely manner
  • Demonstrated team player in a multidisciplinary environment
  • Ability to meet deadlines and work in a structured corporate environment
  • Proficient in computer application skills to include but not limited to Excel, Word, Power Point, etc.

The experience you will gain is limitless, as are the career advantages with Concentra. In addition to a full medical plan with a 401(k) employer match, we offer career advantages that are second to none:

  • Be part of a committed team that’s growing fast and making a difference
  • At many locations, you’ll enjoy a M-F schedule – your weekends are all yours
  • Work with leading edge technologies and continuously advance your knowledge and skills
  • Perform medical procedures beyond the traditional role

Concentra is an Equal Opportunity Employer, including disability/veterans

We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, sexual orientation, gender identity, disability or medical or veteran status in accordance with federal law. In addition, Concentra Inc. complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities.

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