Your Physical Therapy Appointment

The first step to recovery

As a Concentra patient, you will receive a complete evaluation from an experienced therapist. Your therapist, working with your physician, will then create a customized recovery and home exercise plan to speed healing and help provide ways to prevent your injury from recurring.

Once you arrive at the center for your first physical therapy (PT) appointment, here is what you can expect:

  • What to wear: Dress comfortably. Wear tennis shoes and clothes that allow for active movement.
  • What to bring: Referring physician information, insurance information, physical therapy or occupational therapy prescription
  • Patient registration forms: Please arrive 10-15 minutes early to allow time to complete your new patient registration forms.
  • During the first visit: You will meet with a Physical or Occupational/Hand Therapist who will perform a complete evaluation of your injury or functional limitation. After the evaluation, your therapist will develop an individualized treatment plan. The treatment plan and frequency of visits will be based on your referral and the results of the evaluation.

Scheduling a Physical Therapy or Occupational Therapy Appointment

Once your physician refers you to Concentra, simply call us toll free at 1-888-997-2669 to schedule an appointment. In most cases, you'll begin treatment with one of our licensed therapists within 48 hours.

We have more than 320 locations that are strategically located in metropolitan areas throughout the nation. Use our Location Finder for information and map the closest Concentra Medical Center to your work or home.

Payment and pricing

For patients who plan to pay without insurance, our "no-surprise, no hidden fee" pricing is clear. Payment is due at the time of services.

Type of payment:

Concentra accepts cash, personal check, Visa®, MasterCard®, and Discover® credit cards.

Group health insurance:

Concentra Physical Therapy continues to join additional health insurance plan networks. Contact your local Concentra center for the most up-to-date list of plans accepted.



"I would like [to thank] Ms. C. for her outstanding professionalism, care, concern, and courtesy during my hand therapy treatments at Concentra..."

— Wytantia