Concentra Notifying Springfield-Area Patients About Security Breach
During a recent burglary at the Concentra Medical Center in Springfield (1308 N. Glenstone Ave.), an unencrypted laptop computer was stolen from the facility. The computer contained the names, Social Security Numbers and pre-employment work-fitness test results of approximately 900 Concentra patients from the Springfield area.
At this time, Concentra has no reason to believe that the information has been used inappropriately. Concentra has notified all of the patients whose information was on the computer, and will provide them free access to a credit-monitoring service that can help protect against potential misuse of their information. We are strongly encouraging these patients to enroll for the free service.
While Concentra has policies and procedures in place to maintain the security of its patients' information, we are taking additional steps as a result of this incident. These steps include a comprehensive review of our technical security procedures and conducting an inventory and review of all equipment that maintains protected health information in Concentra's Springfield Medical Center, to ensure that all of this equipment has been encrypted.
Patients who have any questions about this may contact Concentra via e-mail at privacyoffice@concentra.com, or by phone at 1-800-819-5571, from 9 a.m. to 5 p.m. Any Concentra patient who believes their information is being used by another party is urged to contact Concentra's Privacy Office, so that Concentra can work with the patient and law enforcement officials to promptly investigate the matter.
