At Concentra, we refer to each other as “colleagues” because that term recognizes both the individual and collective contributions that help us achieve our mission of improving America’s health, one patient at a time. Together, we work to provide quality patient care in a welcoming, respectful, and skillful community. Our physicians collaborate with our therapists and physician assistants to ensure an immediate and personal exchange of treatment information.
A sense of community.
Our colleagues make us who we are. Together, we create the Concentra family and community. We’re the ones who make sure that everyone from our clients to our patients to our fellow colleagues feel respected and valued. Even though we’re growing every day, we work to maintain that sense of community. Supporting and encouraging our fellow colleagues is still considered one of the most important things we do.
A little book with a big idea.
As a company, we’re focused on providing better care and better service. We’re always looking for ways to provide the best experience for our patients, clients, and colleagues. To help with our goal, we created a little book that guides us day-to-day in delivering welcoming, respectful, and skillful care. The Orange Book is given to all of our colleagues when they first join our team, and many of them carry it with them throughout the day as a reminder that every interaction is an opportunity to provide an exceptional experience for our patients and colleagues.