Primary Injury Care
What Primary Injury Care is, who it's for
Concentra defines primary injury care as treating non-emergency injuries sustained at work or home. Typical examples include cuts and bruises, back injury from falls or lifting, abrasions of or foreign bodies in the eyes, and sprains of fingers, ankles, and other joints.
When these injuries occur in the work setting, the supervisor or manager is typically responsible for directing the employee to the closest Concentra Medical Center for treatment.
How we serve you with Primary Injury Care
Concentra's affiliated physicians practice evidence-based medicine, which incorporates accepted medical protocol and the best practices we’ve developed since the company's founding in 1979:
- Assess the injury and the relative urgency of treating it (triage).
- Question the patient to learn how the injury occurred, the medical history of the individual, and other important information.
- Counsel the patient on next steps and what to expect, in accordance with our treatment philosophy that encourages continued activity, modified duty, and early return-to-work.
- Direct the patient to return to work, see a Concentra-approved Specialist, or rest at home.
How you benefit from Primary Injury Care
- Assurance of Care – You can be assured that, first and foremost, our patients receive quality medical care. Our focus on best practices to both treat injuries and return patients normal functioning assures this.
- Better Outcomes for All – Concentra’s Dynamic Early Intervention Model approach – early mobilization, early use of physical and/or occupational therapy, and early return to work activity – produces better outcomes for the patient, the employer, and the payer alike.
- Convenience – Because our centers have on-site pharmacies and physical therapy, the majority of patients can receive immediate medical attention at one facility and during one visit.
- Lower Costs – Our efficient, quality, cost-conscious health care program leads to lower medical and indemnity costs, decreased lost time, and increased employee productivity.
IMPORTANT
Although our medical centers and on-site facilities are equipped to handle most routine work-related injuries, workers experiencing traumatic or life-threatening injuries – especially major head trauma or loss of consciousness – should be sent directly to an emergency room.
