Primary Injury Care

Primary injury care is treating non-emergency injuries such as cuts and bruises, injury from falls or lifting, abrasions of or foreign bodies in the eyes, and sprains of fingers, ankles, and other joints. When these injuries occur in the work setting, the supervisor or manager is typically responsible for directing the employee to the closest Concentra Medical Center for treatment.

How We Serve You with Primary Injury Care

Concentra's clinicians practice outcomes-based medicine, which incorporates accepted medical protocol and has set a new standard of excellence for the health care industry. This approach has proven effective in returning people to work, to play, and to life faster and more affordably, resulting in lower health care costs:

• Assess the injury and the relative urgency of treating it (triage).
• Question the patient to learn how the injury occurred, the medical history of the individual, and other important information.
• Counsel the patient on next steps and what to expect, in accordance with our treatment philosophy that encourages continued activity, modified duty, and early return-to-work.
• Direct the patient to return to work, see a Concentra-approved Specialist, or recover at home.

How You Benefit from Primary Injury Care

• Assurance of Care – You can be confident that, first and foremost, your employees will receive quality medical care. Our clinicians focus on best practices to both treat injuries and return patients to normal functioning.
• Better Outcomes for All – Through monitoring and managing treatment components throughout a patient’s care, our clinicians help produce better outcomes for the patient, the employer, and the payer.
• Convenience – The majority of our centers have on-site pharmacies and physical therapy, allowing patients to receive immediate medical attention at one facility and during one visit.
• Lower Costs – Our efficient, quality, cost-conscious health care program leads to lower medical and indemnity costs, decreased lost time, and increased employee productivity.

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