Patient Outcomes
Performing Research, Measuring Outcomes
Since 1996, Concentra has been capturing outcomes data on injuries treated in our medical centers. We analyze these outcomes to create and refine medical protocols that will both improve care for our patients and reduce overall costs for our employer clients.
In 2000, a group of our physicians and researchers established the Concentra Occupational Health Research Institute. Concentra supports and cooperates with the research and education initiatives of the Institute, which has published several scientific research papers and sponsored several national medical education seminars.
Our Information Management Tool
Each patient encounter is an opportunity for us to measure the effectiveness of our treatment procedures and our management processes from the first visit to case closure. Concentra's proprietary information system, OccuSource, tracks medical care at Concentra Medical Centers from initial injury visit through release for return-to-work. OccuSource gives our clients and Concentra automated feedback about the outcome of medical encounters. This feedback helps us manage costs and measure overall performance. Learn more about OccuSource.
Our Commitment to Positive Outcomes
Concentra's approach to utilizing outcomes is simple and logical: to take full advantage of each real-world patient encounter to strengthen our commitment to:
- Increase the speed and quality of decision-making for our physicians and, subsequently, our patients
- Improve the quality of care for our patients
- Improve the cost efficiency of providing a service for our clients
Knowledge comes with investment, and Concentra has invested countless hours and millions of dollars to record the treatment results of our patients. This knowledge translates to better medicine that actually reduces the overall case cost over the life of a claim.
